Reduce support costs by inspiring your customer community to help each other
Join the best companies who trust us
"Edition made it incredibly easy to turn our customer base into an intimate community. As a one-person team, it took me only a few hours to set up everything I needed."
"This is what I've been waiting for. Finally, a product that allows me to create an all-encompassing support site."
"Edition team is always quick to respond to my questions. I am definitely a fan of their customer ethics and really enjoy tinkering with the product."
Features that allow end-to-end customer success, support, engagement, & customer satisfaction.
Replies marked as 'Answers' are highlighted for quick discovery.
Create & share events and webinar listing pages from a single platform.
Write & share Help articles right next to your Support Forum.
Accept, warn or reject any customer comment by adding a moderator notice to it.
Collect ideas & feature requests from customers & allow the community to upvote.
Allow customers to ask questions and accept the answer to highlight it for others.
Enable your customer to subscribe to a question & receive updates on it instantly.
Write & share product releases & updates right next to your support forum.
Site-wide instant search enables customers to find answers quickly.
Support forum platform designed to empower your customers to share ideas, feedback & help each other
Our integrations with the most popular & trusted tools like Intercom, Mixpanel, Google Analytics, and Slack allow you to scale your support efforts easily.