Reduce support costs by inspiring your customer community to help each other
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"Edition made it incredibly easy to turn our customer base into an intimate community. As a one-person team, it took me only a few hours to set up everything I needed."
"This is what I've been waiting for. Finally, a product that allows me to create an all-encompassing support site."
"Edition team is always quick to respond to my questions. I am definitely a fan of their customer ethics and really enjoy tinkering with the product."
Features that allow end-to-end customer success, support, engagement, & customer satisfaction.
Replies marked as 'Answers' are highlighted for quick discovery.
Create & share events and webinar listing pages from a single platform.
Write & share Help articles right next to your Support Forum.
Accept, warn or reject any customer comment by adding a moderator notice to it.
Collect ideas & feature requests from customers & allow the community to upvote.
Allow customers to ask questions and accept the answer to highlight it for others.
Enable your customer to subscribe to a question & receive updates on it instantly.
Write & share product releases & updates right next to your support forum.
Site-wide instant search enables customers to find answers quickly.
Support forum platform designed to empower your customers to share ideas, feedback & help each other
Our integrations with the most popular & trusted tools like Intercom, Mixpanel, Google Analytics, and Slack allow you to scale your support efforts easily.
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